SPAC: A Software Process Assessment and Certification Model

This paper discusses the development of software process assessment and certification (SPAC) model as an effort to ensure and improve the quality of software process. To ensure the compatibility with current practice, the SPAC model was designed by referring to existing models and standards namely ISO 9000, ISO/IEC 15504, Bootstrap and Capability Maturity Model (CMM). The main thrust of the model development is based on five main factors of software quality: process, people, development technology, working environment and project conditions. The distinguish features of the SPAC model are the assessment form, the assessment and certification procedures and the mechanisms for determining the quality and certification levels. In addition, the model also put emphasis on the implementation of team based assessment and the use of multiple data gathering techniques to improve the quality of the data collected.